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Frequently Asked Questions

How long does the trial last?

We allow new customers to sign-up for 30 days trial to try our service before committing long term with us.

Do I need a Credit Card to sign-up 30 days trial?

No, we allow new customers to sign-up for 30 days trial without credit card.

What servers do you use to host your services?

Our parent company TechDB Pty Ltd – Australia is an Oracle Partner and currently we offer our services only via Oracle Cloud Infrastructure (OCI).

Are you an Australian Company and Where is your office located?

Yes, we are proud Australian Company registed in Australia, our office is located at Suite 314, 1 Queens Road, Melbourne, Victoria, 3004, Australia

Is the cost of MFA via SMS included in the plan?

No, our SMS service is via Twilo and Client needs to pay AUD $0.0515 for each SMS (Standard Price https://www.twilio.com/en-us/sms/pricing/au)